Fees & policies

Clear fees. No insurance maze.

New-patient care is direct-pay. Fees are visible before care begins, and clinical decisions are not shaped around an insurance company’s visit structure.

We are not accepting new insurance patients. Existing patients with established insurance arrangements continue separately. Payment details are reviewed before the first paid appointment.

Initial evaluation after the chat · Eric O'Connor, DNP, APRN

$250

60 minutes of professional time

A medical and psychiatric intake evaluation with Eric O'Connor, DNP, APRN.

After the complimentary 15-minute chat, the initial appointment includes 45 minutes of interactive time and 15 minutes for Eric O’Connor to provide collaborative care, prescription management, and documentation.

After this intake evaluation with Eric O’Connor, ongoing care can be with Hamilton Gaiani, MD or Eric O’Connor, DNP, APRN. Together, you discuss the care that fits your needs.

Hamilton Gaiani, MD · Follow-up care

$250

30-minute follow-up

General psychiatric care, addiction psychiatry, medication management, and medication-assisted treatment when appropriate.

Meet Dr. Gaiani

Eric O'Connor, DNP, APRN · Follow-up care

$190

30-minute follow-up

Follow-up psychiatric care and medication management with Eric O’Connor by telehealth across Connecticut.

Meet Eric O'Connor, DNP, APRN

Before your first visit

Know what to expect.

01

Complimentary 15-minute chat

A brief call with Hamilton Gaiani, MD, or Eric O’Connor, DNP, APRN if you are interested in care with him, is available to discuss what you are seeking and whether a full appointment may fit. What to expect from the chat.

02

Telehealth across Connecticut

We are a telehealth practice. For patients taking or starting a controlled medication, our practice policy includes an in-person visit arranged individually with the team. These visits are not available through online booking; we explain the arrangements before care begins.

03

Direct payment

For new-patient direct-pay care, payment is collected by the practice. Cards and HSA/FSA cards are accepted. Existing patients with insurance arrangements should contact the team about their current billing.

05

Cancellation details

Current cancellation and rescheduling terms are reviewed before the first paid appointment so there are no surprises.

06

Help with out-of-network reimbursement

If your plan includes out-of-network benefits, we can provide a superbill for you to submit, or help file the claim with your insurer. You pay the practice directly. After the claim is submitted, you handle follow-up with your insurance company. Reimbursement depends on your plan and is not guaranteed.

Your right to a Good Faith Estimate

If you are uninsured or not using insurance for your care, you have the right to a written estimate of expected charges when you schedule care or ask for one. Learn about estimates and how to request one.

Still wondering?

Common questions, answered plainly.

Read about Connecticut telehealth, emergencies, secure communication, provider fit, and what happens first.

Read all FAQs

A connected next step

Bring your questions.
We’ll start with a conversation.

A brief chat about the care you’re seeking, how the practice works, and what might come next.

Request a 15-minute chatExplore our care

A first conversation

Your free telehealth introduction

Complete our short inquiry. We’ll email your next step toward a free 15-minute telehealth chat, or arrange a personal call.

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